I have been using Biokos products for several years & can highly recommend them 10/10
A very important product for Ladies as we age & I find all Biokos products excellent 10/10
Great for ageing skin. Goes on smooth and creamy without feeling greasy.
Effective Date: 20 April 2026
Thank you for shopping with Biokos Australia. We want you to be satisfied with your purchase. This policy outlines your rights and our procedures for returns and refunds.
We accept returns within 30 days of purchase, provided the following conditions are met:
Items that do not meet these criteria will not be eligible for return.
If your return is approved, you may choose:
Refunds will be processed using the original payment method where possible.
We do not accept returns for:
Nothing in this policy excludes your rights under the Australian Consumer Law (ACL).
You are entitled to a replacement, refund, or repair if a product:
These rights apply regardless of the 30-day return period.
Before returning your item, please contact us:
Once approved, send your item to:
Biokos Australia
12 Wattle Court
Mahogany Creek WA 6072
Australia
We recommend using a tracked shipping service.
If you receive a product that is:
Please contact us as soon as possible, ideally within 48 hours of delivery, with:
We will resolve the matter promptly.
Once we receive and inspect your return:
For any questions regarding returns or refunds:
This policy is provided in accordance with the Australian Consumer Law and does not limit your statutory rights.