Terms of service

📜 Terms of Service – Biokos Australia

Effective Date: 20th April 2026
Website: www.biokosaustralia.com

OVERVIEW

Welcome to Biokos Australia. These Terms of Service govern your use of our website and services.

The terms “we”, “us”, and “our” refer to Biokos Australia. We operate this website and provide all related services, including products, content, and tools to deliver your shopping experience.

By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

1. Eligibility & Account Use

By using our Services, you confirm that:

  • You are at least the age of majority in your jurisdiction
  • Any information you provide is accurate and complete
  • You are responsible for maintaining the confidentiality of your account

You must not transfer or share your account with others.

2. Products & Information

We aim to display products as accurately as possible. However:

  • Colours and appearance may vary depending on your device
  • Product descriptions may change without notice
  • We may limit or discontinue products at any time

We do not guarantee that products will exactly match images shown online.

3. Orders

Placing an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or decline any order
  • Cancel or modify orders if necessary

Orders are only confirmed once payment is processed and accepted.

All purchases are subject to our Refund Policy.

4. Pricing & Payments

  • All prices are in AUD unless stated otherwise
  • Prices may change without notice
  • Shipping, taxes, and fees are calculated at checkout

You agree to provide accurate payment details and authorise all charges.

5. Shipping & Delivery

Delivery timeframes are estimates only.

Biokos Australia is not responsible for delays caused by:

  • Couriers
  • Customs
  • External factors beyond our control

Risk passes to you once the product is handed to the shipping carrier.

6. Intellectual Property

All website content (including text, images, branding, and design) is owned by Biokos Australia or its licensors and protected by law.

You may not:

  • Copy, reproduce, or distribute content
  • Use branding without permission

7. Third-Party Tools & Links

We may provide access to third-party tools or links.

  • These are provided “as is”
  • We are not responsible for third-party content or services
  • Use them at your own risk

8. Shopify Platform

Our store is powered by Shopify.

All purchases are made directly with Biokos Australia, and Shopify is not responsible for any transactions, products, or claims arising from your use of our store.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our Services, you consent to the collection and use of your data as outlined in that policy.

10. Feedback & Reviews

By submitting feedback, reviews, or content, you grant us the right to:

  • Use, reproduce, and publish it
  • Display it for marketing or promotional purposes

You must ensure your content:

  • Is lawful and accurate
  • Does not infringe on third-party rights

11. Errors & Accuracy

We may correct:

  • Errors in pricing or descriptions
  • Inaccurate information

We reserve the right to cancel orders if incorrect information is displayed.

12. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with security or functionality
  • Upload malicious code or spam

We may suspend or terminate access if these Terms are violated.

13. Termination

We may suspend or terminate your access at any time without notice.

You remain responsible for any outstanding payments.

14. Disclaimer of Warranties

Our Services and products are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted or error-free use
  • That products will meet all expectations

15. Limitation of Liability

To the fullest extent permitted by law, Biokos Australia is not liable for:

  • Indirect or consequential damages
  • Loss of profits, data, or revenue

Nothing in these Terms excludes your rights under the Australian Consumer Law.

16. Indemnity

You agree to indemnify and hold harmless Biokos Australia from any claims arising from:

  • Your breach of these Terms
  • Your misuse of the Services

17. Governing Law

These Terms are governed by the laws of Australia.

Any disputes will be handled in the relevant Australian courts.

18. Changes to Terms

We may update these Terms at any time.

Continued use of the website constitutes acceptance of any changes.

19. Contact Information

For any questions regarding these Terms:

Biokos Australia
📧 donna@biokosaustralia.com
📍 Mahogany Creek, WA 6072

✅ Important Note

These Terms operate alongside your rights under the Australian Consumer Law (ACL) and do not exclude those rights.